Privacy Policy
This Privacy Policy explains how SoonDisplay (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit this Site or place an order with us.
1. Information We Collect & Data Security (SSL Technology)
We may collect the following types of personal information strictly to facilitate your transaction and user experience:
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Contact Information: Such as your name, email address, corporate identity, and phone number.
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Order Information: Such as billing address, shipping address, purchased display items, and specific order/artwork notes.
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Device and Usage Information: Such as IP address, browser type, pages viewed, and general website interaction data collected through cookies and similar technologies.
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Payment Data Security: All credit card and payment interactions on our website are collected and transmitted using industry-standard Secure Sockets Layer (SSL) encryption technology. Payments are processed entirely by certified third-party payment gateways (such as PayPal and Stripe). We do not store, view, or retain your full credit card numbers or sensitive financial details on our servers.
2. How We Use Information
We may use personal information to:
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Process and manage orders, manufacturing, production proofs, international shipping, and customer service.
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Send essential transactional communications, including order confirmations, digital graphic proof approvals, and courier tracking notifications.
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Prevent fraud, mitigate unauthorized financial transactions, and maintain overall website security.
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Analyze website performance, user behavior, and layout experience through official analytics tools.
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Measure and improve digital advertising performance, including Google Ads conversion tracking, where legally permitted.
3. Cookies, Analytics, and Advertising
We use cookies and similar tracking technologies for essential website e-commerce functions.
We may also use analytics and advertising technologies to understand site traffic, improve performance, and measure marketing effectiveness.
Where required by applicable law, we will request your explicit consent before enabling non-essential cookies or advertising tracking technologies.
You can manage or disable cookie settings directly through your personal internet browser.
4. Strict Prohibitions on Information Sharing & Marketing
We may share personal information with trusted service providers only as reasonably necessary to operate our business, limited to:
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Secure payment processing (Stripe & PayPal)
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International shipping, freight forwarding, and courier delivery (UPS, DHL, FedEx)
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Website hosting and technical infrastructure support
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Fraud prevention, risk management, and cyber security protocols
Strict Privacy Commitments:
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No Sale of Data: We do NOT sell, rent, lease, trade, or disclose your personal contact information to any third parties for their marketing or commercial purposes under any circumstances.
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No Unauthorized Advertisement Use: We will never use your personal information, reviews, brand graphics, or custom-printed product photos for advertising or promotional purposes without obtaining your prior, explicit written consent.
5. International Transfers
Because we and our global logistics partners operate across multiple regions, your personal data may be processed or stored outside your country of residence (including processing at our headquarters and fulfillment facilities in China and Hong Kong). We take all required legal and technical steps to protect your personal information in a manner consistent with this Privacy Policy.
6. Data Retention
We retain your personal information only for as long as reasonably necessary to:
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Process, fulfill, and deliver your custom display orders
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Provide responsive after-sales customer support
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Maintain legal, tax, accounting, or corporate auditing records
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Resolve disputes and enforce our official merchant policies
7. Your Rights (GDPR & CCPA/CPRA Compliance)
Depending on your geographic location and applicable regional laws (such as the European General Data Protection Regulation - GDPR, or the California Consumer Privacy Act - CCPA), you have the right to request access to, correction of, restriction of, portable copies of, or permanent deletion of your personal information. Upon receiving a valid verification request via [email protected], we are committed to responding and executing your data rights request within 30 days free of charge.
8. Children's Privacy (COPPA Compliance)
Our website and professional promotional products are intended strictly for business professionals and corporate procurement.
We do not knowingly market to, target, or collect any personal information from children under the age of 13 (or under 16 in certain European jurisdictions).
If we discover that a minor under these age thresholds has provided us with personal details, we will permanently purge that data from our servers immediately.
9. Security Disclaimer
We implement robust administrative, technical, and physical safeguards to fully protect your personal data.
However, please be advised that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Services
Our website integrates various third-party platforms, utilities, and services (including payment processors, analytics tools, and advertising suites).
These independent third parties process information strictly in accordance with their own corporate privacy policies and merchant terms.
11. Governing Law & Contact Us
This Privacy Policy, the website operations, and all user data processing shall be governed by, interpreted, and construed in accordance with thelaws of the People's Republic of China (PRC), without regard to conflict of law principles.
If you have questions about this Privacy Policy, your data rights, or our security measures, please contact our privacy compliance officer at:
Email: [email protected]
Address: No. 107 Yuanxi Road, Huangchengli Village, Dongcheng Subdistrict, Yongkang City, Jinhua City, Zhejiang Province, China