Help Center

Yes. For custom printed orders, we provide a free digital proof for review before production starts. Please check the layout, spelling, colors, sizing, and placement carefully before approval.

Minor revisions are usually available before final approval. If the design changes significantly, additional time may be needed before production can begin.

Once your proof is approved and production begins, changes or cancellations may not be possible. If you need help, contact us as soon as possible.

Most custom printed orders are produced in about 7–10 business days after final proof approval. Larger or more complex orders may require additional time.

Rush production may be available for selected products and schedules. Please contact us before placing your order so we can confirm availability.

Yes. We ship to many countries worldwide. Shipping options and transit times vary by destination and order type.

Tracking information is usually sent after your order ships. Delivery timing depends on the shipping method and destination.

International orders may be subject to import duties, taxes, or customs fees depending on local regulations. These charges are typically the customer’s responsibility unless otherwise stated.

Because custom printed items are made to order, they are generally not returnable unless there is a confirmed production defect, printing error, or shipping damage claim accepted under our policy.

Please contact us with your order number and clear photos of the issue as soon as possible after delivery. We will review the case and provide an appropriate resolution based on our policy.

Selected hardware may be covered for manufacturing defects. Please refer to our Warranty & Claims page for the current coverage details and claim process.

We generally accept AI, EPS, PDF, PSD, SVG, and high-resolution PNG or JPG files. Vector files are preferred whenever available.

Bleed is the extra background area that extends beyond the trim line. The safe area is the space inside the design where important text and logos should stay to avoid being trimmed too close to the edge.

We use color-managed printing, but slight color variation can still happen because screens, materials, and print processes are different. If color accuracy is critical, please note that before production.